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Disability Claims Management is the Solution for Small Companies

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Disability Claims Management
Many smaller companies are blindsided by disability claims. Don't let your organization be one of them! Take steps to deal with disability policy and case management by partnering with a medical assessment company before an incident occurs. By implementing a comprehensive disability claims management policy, you will help to maximize the health of your workplace and return employees to work in a timely fashion.
First Steps
Given that laws and available services vary from province to province, it's best to find a reputable national company. If your business is outside Canada's major urban centres, don't worry – there are firms that pride themselves on providing services to more remote locations.
Ask your medical assessment partner to provide you with a disabilities management checklist. This will help you identify the steps you need to take to ensure that your disability practices both comply with the law and benefit your company and its employees. Some of the first steps should include:
  • Ensuring your employees know about your policies -- and their legal rights. This may include making sure that all staff, unions, management, and external service providers are supplied with brochures outlining the company policy and values surrounding disability issues, that information is available on internal company internet sites, that policies are posted on bulletin boards, and that new employees receive written information on the subject.
  • Ensuring that managers and supervisors are thoroughly trained in their responsibilities regarding disability issues. This will include training about the responsibility provide accommodations and other legislation, instruction about forms dealing with functional ability, physical demands analysis and other paperwork, and training that helps to fine-tune communications skills necessary when dealing with absent workers.
IMEs and Other Services
Injuries and illnesses will occur, so once a disability claim is filed, your medical assessment partner can help you to implement steps that will facilitate a speedy return to work whenever possible. This process usually necessitates IMEs, or Independent Medical Evaluations. Your medical assessment partner will provide professionals in various areas to conduct examinations of individuals who claim disability benefits. These can include surgeons, psychiatrists and psychologists, physiotherapists, dentists, chiropractors, and more. The goal of these specialists is to find a way for your employee to return to work. Tools used to aid in this goal can include recommendations for other therapies for the employee, as well as recommendations for accommodations to be made by the employer.
Your medical assessment partner may assign a case manager to the claim, who will facilitate communication and coordinate a return to work plan that is acceptable to both sides.
Having a clear disability claims management strategy benefits your company and your employees. Partner with a medical assessment company today.
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Maria Maheras
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Dr. Jason Swain, Hons. B.Sc., D.C., CICE
National Senior Clinical Specialist, A.R.S.
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